Left to right: Charlotte Nichols, JJ Allen
TechShare’s Common Integrated Justice System (CIJS) program exists to support Texas counties using Odyssey, a justice software program developed by Tyler Technologies. With four full-time resources dedicated to the program, this program enables collaboration between Texas counties no matter what stage in the software cycle they’re at. The team supports the participating counties through implementation support, training, technology assessments, and a variety of other activities.
Tyler Technologies’ Kevin Issitt and Devon Bonnett work with TechShare’s JJ Allen and Charlotte Nichols to prioritize—and ultimately—deliver optimal performance and efficiencies throughout the counties with each of these activities. In fact, this team spent the previous year surveying the counties to determine which version of the software they were running and where opportunities existed to provide additional training or process improvements.
The results of the team’s survey pointed to two important goals for 2015: additional training and strategic planning in an effort to transition each participating county to the most current version of the Odyssey software.
By sharing the cost of resources, training, and implementation across counties, they have access to more functionality than they would if they were to “go it alone.” Odyssey Implementation Specialist, Charlotte Nichols, describes this process as, “taking what you have and making it do what you need it to do without purchasing additional software.”
JJ Allen, CIJS Account Manager, adds, “We speak the same language as our participating counties. We know their business processes and we want to perpetually maximize the value of their systems by sharing knowledge across county lines. It’s that simple.”
Currently, TechShare’s CIJS program consists of 18 counties. The program is open to all Texas county governments and local city governments regardless of population or size.
For more information about CIJS, contact CIJS Account Manager, JJ Allen, at jj.allen@cuc.org.